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Kangaroo OMNI Pump Manual & Alarm Guide
Looking for the Kangaroo OMNI manual? Here are the official manual links from Cardinal Health (the maker), a plain-English guide to every light and alarm, and the feeding bags that fit the OMNI pump.
On this page:
Kangaroo OMNI manual (PDF download)
Download the Kangaroo OMNI User Manual (PDF, 3 MB)
This is the English section of Cardinal Health's official Kangaroo OMNI Instructions for Use, trimmed from the huge multilingual file so it opens fast on a phone. What's inside (PDF page numbers):
- Setting up the pump and loading a feed set: pages 16–29
- Cleaning the pump: page 44
- Alarms and troubleshooting: pages 46–61
- Specifications: page 62
- Feed set and accessory item codes: pages 68–69
More official Cardinal Health guides
Setup & Troubleshooting Guide (PDF, 2 MB) All manual versions on Cardinal Health
- The Setup & Troubleshooting Guide is Cardinal Health's short, easy guide (20 pages). Start here.
- The full manual (Instructions for Use) is very large (about 150–160 MB). Cardinal publishes one for pump software 1.5 or earlier and one for software 1.6.
- How to find your software version (per Cardinal Health): turn the pump off and back on. While the start-up animation plays, press and release the upper-left arrow button to open Biotech Mode, then press View Info.
- Cardinal also has free how-to videos at mykangaroolearning.com.
Need a pump or feeding bags? Shop the Kangaroo OMNI pump or shop OMNI feed sets. Questions? Call 888-739-4330.
What the lights on the OMNI mean
The lights at the top right of the screen tell you the pump's status at a glance (per Cardinal Health's guide):
| Light | What it means |
|---|---|
| Solid green | The pump is running. |
| Blinking green | The pump is ready. |
| Solid yellow | Low-priority alarm. The pump is still running, but you need to act soon. |
| Blinking yellow | Medium-priority alarm. In most cases the pump has stopped feeding until you fix it. (On Low Battery Caution, feeding keeps going.) |
| Blinking red | High-priority alarm. The pump has stopped feeding until the problem is fixed. |
Kangaroo OMNI alarm and error code quick guide
These steps are summarized from Cardinal Health's manual and Setup & Troubleshooting Guide. Always disconnect the person before priming.
| Screen says | Light | What it means | What to try |
|---|---|---|---|
| Feed Complete | Green | The feed finished. | Press Done. |
| Feed Incomplete | Green | The feed stopped before the full amount was delivered. | Press Continue Feed to keep going, or Restart Feed to start a new feed. |
| Pump Inactive | Solid yellow | No buttons pressed for more than 10 minutes. | Press Continue. |
| Low Battery (notice) | Solid yellow | About 30 minutes of battery left. Feeding keeps going. | Plug the pump into a wall outlet. A full charge takes at least 12 hours. If you see this while plugged in, push the power plug all the way in. |
| Low Battery Caution | Blinking yellow | About 15 minutes of battery left. Feeding keeps going. | Plug in now (at least 12 hours for a full charge). Check that the plug is fully pushed in. |
| Feed Error | Blinking yellow | The feed bag is empty, or the tubing between the bag and the pump is clogged, kinked or full of foam/bubbles. | Refill the bag if empty, press Continue, and prime again with the person disconnected. Check the tubing from bag to pump for kinks. Still alarming? Unplug, remove the cassette, clean and dry the sensor area, reload, then replace the feeding set. |
| Flush Error | Blinking yellow | The flush (water) bag is empty, or its tubing is clogged or kinked. | Refill the flush bag, press Continue, prime again with the person disconnected. Check the flush tubing. Still alarming? Clean and dry the sensor area, reload, then replace the set. |
| Patient Tube Blocked | Blinking yellow | A clog between the pump and the person. | Find and clear the blockage if you can, then restart. Still alarming? Unplug, remove the cassette, clean and dry the sensor area, reload, press Continue. |
| Cassette Dislodged | Blinking yellow | The cassette isn't loaded correctly. | Reload the cassette until it clicks, then press Continue. |
| Cassette Error | Blinking yellow | An unusual condition with the cassette. | Remove the cassette, look it over, fix anything out of place, reload. |
| Rotor Stuck | Blinking yellow | Too much resistance on the rotor (the wheel the tubing wraps around). | Unplug the pump, wipe the rotor with a wet cloth, reload the cassette. |
| Valve Error | Blinking yellow | The valve part is blocked or not turned the right way. | Remove the cassette, check the valve actuator for blockage and correct position, reload. |
| Sensor Error 1 | Blinking yellow | A problem with the blockage sensor. | Remove the cassette, check the tubing inside it for lint or debris, clean and dry the sensor area (no sharp objects), reload. |
| Sensor Error 2 or 3 | Blinking yellow | A problem with the force sensor (shows at power-up or when the cassette is removed). | Remove the cassette, clean and dry the sensor area, reload. |
| Dead Battery | Blinking red | The battery is about to fail. The pump stops feeding. | Plug into a wall outlet right away, then restart the pump. |
| System Error (3-digit code) | Blinking red | A general pump error. The pump stops feeding. | Press Restart Pump. If it comes back after turning the pump off and on, write down the 3-number code on the screen and call Cardinal Health (numbers below). Cardinal does not publish what each number means, so they need the code. |
Alarm keeps coming back? Cardinal's guide says: first replace the feeding set. If that doesn't fix it, press Power Off, use a different Kangaroo OMNI pump, and call Cardinal Health. Feeding sets are made for single use for up to 24 hours. An old set can cause repeat alarms.
Which bags fit the Kangaroo OMNI?
The OMNI only works with Kangaroo OMNI feeding sets. Older Joey and ePump bags do not fit. Pick by how you feed:
| If you… | You need | Cardinal code |
|---|---|---|
| Feed formula only (no water flush) | OMNI Feed Only Bag Set, 500 or 1000 mL | B5FD / B10FD |
| Feed formula + automatic water flush | OMNI Feed Set with Flush Bag, 500 or 1000 mL | B5FF / B10FF |
| Use a closed-system formula container (spike) | OMNI Spike Set with Flush Bag | BSPFF |
| Use thick formula (ENFit tube 8 Fr or larger) | OMNI Thick Formula Bag Set or Thick Feed Set with Flush Bag | E5FDR / E10FDR, E5FFR / E10FFR |
Never run out of bags: Subscribe & Save 10%
Choose Subscribe & Save on any OMNI bag page and get 10% off every order, delivered every 30, 60 or 90 days. Skip or cancel any time.
Shop OMNI bag setsShop feed + flush sets
Need a pump too? The Kangaroo OMNI pump page lets you add a month of matching bags in one step. Also see the OMNI travel bag.
Switching from an older pump? Read Joey & ePump discontinued: how to switch to Kangaroo OMNI. Other guides: Joey · ePump · Connect · Moog Infinity
Who to call for help
- Pump not working or alarm won't clear: Cardinal Health Device Troubleshooting Support, (877) 227-3462, option 2. Cardinal Health Customer Service (repairs): 1-800-964-5227.
- Feeding questions (rate, amount, schedule): your doctor, dietitian or home-care nurse.
- Ordering bags or a pump: NewLeaf, below.
Need help picking the right bags?
Call a real person at NewLeaf: 888-739-4330 (Monday–Friday, 8:30 am–5:00 pm Central), or send us a message. Tell us your pump and the part number on your current bag, and we'll match it before you order.
Private pay: no insurance billing, prior authorization, or DME paperwork.
This guide summarizes Cardinal Health's published instructions to make them easier to find. It is not medical advice and does not replace the official Instructions for Use or the directions from your care team. Kangaroo™, Kangaroo OMNI™ and ENtelliSet™ are trademarks of Cardinal Health. NewLeaf Home Medical is an independent retailer and is not affiliated with Cardinal Health.